Privacy Policy

1. Introduction

Aiqrion (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our AI workspace platform available at hxailabs.io.

2. Information We Collect

2.1 Account Information

When you create an account, we collect your email address and password. You may optionally provide your name. Authentication is handled via secure httpOnly cookies.

2.2 Conversations and Content

We store your chat messages, uploaded documents, and agent interactions to provide the service. Documents are processed for RAG (Retrieval-Augmented Generation) and may be chunked and indexed for semantic search.

2.3 Usage Data

We collect anonymous usage statistics such as feature usage, response times, and error rates to improve our service. This data is not linked to your personal identity.

3. How We Use Your Information

• -To provide and maintain the Aiqrion platform
• -To process and respond to your queries using AI models
• -To enable document-based RAG and agent workflows
• -To improve platform performance and user experience
• -To send important service-related notifications

4. Data Security

We implement industry-standard security measures including HTTPS encryption, secure authentication via httpOnly cookies, and access controls. Your data is stored on secure infrastructure. However, no method of transmission over the Internet is 100% secure.

5. Data Retention and Deletion

We retain your data for as long as your account is active. You can delete individual documents, chat sessions, or your entire account at any time. Upon account deletion, your personal data is removed from our systems within 30 days, except where retention is required by law.

6. Third-Party Services

We use Salad Cloud for AI inference hosting. Your data is processed on their infrastructure under their privacy and security policies. We do not sell your data to third parties.

7. Your Rights

You have the right to access, correct, or delete your personal data. You may also request a copy of your data or object to certain processing activities. Contact us at support@hxailabs.io to exercise these rights.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes via email or through the platform. Continued use of Aiqrion after changes constitutes acceptance of the updated policy.